Here are answers to some of the most asked questions at Menominee Regional Public Transit.
Q.Why do I need to call in advance to be scheduled on a route?
A.This is so that a seat can be reserved for you and also to allow the routes to remain on schedule. ADA Para-Transit routes are on a first come first served basis. You do not need to call to ride on our fixed or flex routes, just be at the stop at the designated time.
Q.How old can an child be to ride the bus unaccompanied?
A.All children under the age of 10 must be accompanied by an adult. Children over the age of 10 can ride alone.
Q.What do I do if I left something on the bus?
A.Menominee Regional Public Transit is not responsible for items left on the bus. All items left on the bus are turned into our Lost & Found. Please call 1-877-MITWBUS or (715) 799-3222 or stop in to our Keshena Transit Center to speak with a receptionist who can help you with items in the Lost & Found.
Q.What can I take on the bus?
A.All riders are allowed items that will fit in their lap. If a rider has an item that is too big to fit in their lap, they may purchase another seat. If a rider has too many items that do not fit in their lap, the rider may purchase another seat.
Q.Where can I leave feedback?
Q.If I am a senior or disabled, why do I have to walk to a bus stop?
A.All riders are welcome to use our fixed bus stops, but our ADA Para-Transit service is available to seniors/disabled riders who are not able to use one of our bus stops. This is a door to door shared ride service. Click here to learn more about our ADA Para-Transit service.
Q.If it is raining, snowing or bad weather, do I still have to be outside at the bus stop?
A.Yes. Even in bad weather, our buses will stop at the designated stops. Drivers will not go into buildings to look for passengers.
Q.Why did the bus leave without me?
A.Buses on the fixed routes wait only until the departure time found on the time table for that route. You should be visible to the bus at the designated stop either at, or before the time shown on the time table for your stop.
Q.Why won't the bus wait for me?
A.Buses on the fixed routes wait only until the departure time found on the time table for that route. You should be visible to the bus at the designated stop either at, or before the time shown on the time table for your stop. Buses on our ADA Para-Transit Service will wait 2 minutes at the door.
Q.Why doesn't the bus stop if I am waving it to stop?
A.For safety reasons, buses will not stop for anyone chasing or running after the bus. Once a bus has left its stop it will continue to it's next stop. For this reason it is important to be at the bus stops slightly before the time indicated.
Q.How do I read the time table?
A.To read the time table, find your destination and follow the times down until there is a time BEFORE you want to be there. Then, follow your finger to the left until you find the stop CLOSEST to where you are. That is the time, or slightly before, you must be at the stop to ride the bus.
Q.Does bus service stop during bad weather?
A.Menominee Regional Public Transit runs during even the most extreme of circumstances. However, on occasion, service may be delayed due to heavy snow and ice.
During these rare times, Menominee Regional Public Transit does its best to keep buses on schedule so that everyone is able to get to their destination.